Terms and Conditions

Please read this document carefully, as it contains the terms and conditions under which we sell the products listed on our website, mobile application, tablet device, or any other platform (collectively referred to as the “Website”). By accessing, browsing, using, registering on, or placing a purchase order through our Website, you agree to be bound by these terms. If you do not agree to these terms of use, please stop using the Website immediately.

Information About Us

This Website is owned and operated by Capella Care Cosmetics, a company registered in the Arab Republic of Egypt. For the purposes of these Terms and Conditions, the terms “we”, “us”, or “our” refer to Capella Care Cosmetics. Your purchase of products from our Website constitutes a contract between you and Capella Care Cosmetics.

Terms and Conditions

These terms and conditions apply to your use of the Website. By accessing, browsing, using, or registering on our Website, you confirm that you have read, understood, and fully agreed to these terms and conditions. Please check this page regularly to see if our terms and conditions have been updated. Any new terms and conditions shall take effect upon their publication on this Website.

We reserve the right to:

Modify our terms and conditions.
Deny any user access to our Website.
Suspend user accounts.
Modify or withdraw (temporarily or permanently) this Website without notice.
Cancel any customer's orders at our sole discretion.

Registration

You can register as a customer on the Website, and as part of the registration process, you will need to choose a password that complies with our password policy. You are solely responsible for protecting your password and account. You agree to notify us immediately if you suspect any unauthorized use of your account or unauthorized access to your password. To make your shopping experience better, we will store your data.

Account Deactivation

If you wish to deactivate your account, you can submit a request by contacting our customer service team. Account deactivation requests are processed within 48 hours.

Intellectual Property

All copyright and other intellectual property rights in all materials, content, or software supplied as part of our Website, including emails or any other form of communication with you, are protected by copyright laws and international database rights laws and remain at all times vested in us or our franchisors/licensors.

You are permitted to use this material only after obtaining our explicit written consent and as permitted by us or our franchisors/licensors. You are not allowed to extract and/or utilize the whole or part of the Website without our express written consent.

The brand names and logos referenced on our Website and all associated emails are owned by us or our franchisors/licensors in the territories in which we operate.

We may allow customers to rate products by providing their reviews (“User Content”) regarding the products. In that case, customers bear sole responsibility for such User Content, and you undertake that any User Content you post is accurate and that you are its sole author. We are not necessarily required to review User Content before it is posted, and it does not reflect our opinions or views whatsoever. You hereby assign to us all intellectual property rights in any User Content you post on the Website. We make no representations regarding the accuracy or credibility of such User Content. We reserve the right to remove any User Content that we consider, at our sole discretion, to be incorrect, offensive, illegal, or unacceptable. User Content providing negative views about products is generally acceptable when it is objective, does not otherwise breach these terms and conditions, and is submitted by a verified customer.

Limitation of Liability

Although we will make reasonable efforts to verify the accuracy of any information we place on our Website, we make no express or implied representations regarding its accuracy, nor regarding any transaction that may be executed on or through the Website, in our stores, or with customer services (including, without limitation, implied representations of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied representation arising in the course of dealing, usage, or trade).

Although our Website adheres to the highest levels of information security standards, we make no representation that our Website will meet your requirements, will be uninterrupted, timely, or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs, or represents the full functionality, accuracy, and reliability of the Website. We assume no liability to you for any loss of content or material uploaded or transmitted through the Website to the fullest extent permitted by applicable law.

We disclaim any and all warranties of any kind, whether express or implied, in relation to the products. We will not be ultimately liable, in contract, tort (including, without limitation, negligence), pre-contractual (other than fraudulent or negligent misrepresentations), or otherwise out of or in connection with these Terms and Conditions for any economic losses (including without limitation loss of revenues, profits, contracts, business, or anticipated savings); any loss of goodwill or reputation; or any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under these Terms and Conditions.

General Terms and Conditions

Entire Agreement

These Terms and Conditions set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties, and/or liabilities to the fullest extent permitted by law.

Governing Law

Any matter arising out of your use of our Website shall be governed by the applicable laws in the territory from which you registered to use our Website (assuming the territory in which we operate) and shall be subject to the exclusive jurisdiction of the courts of the relevant territory.

Waiver

If you breach these Terms and Conditions and we take no immediate legal action, this does not mean that we have waived or no longer have the right to claim and assert our rights, as we are entitled to take legal action at any later date.

Severability

Each provision contained in these Terms and Conditions shall be construed separately and shall remain in full force and effect, even if it is found for any reason that one or more of the provisions are invalid or unenforceable under any circumstances.